Our commitment to data protection and your rights
Palleangli is committed to protecting the personal data of all individuals who interact with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our approach to data protection and explains your rights under these regulations.
Palleangli acts as the data controller for personal data collected through this website and in connection with our vehicle rental services. As data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.
We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:
Under the UK GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request. We will respond to valid requests within one month.
Right to Rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete. We will make corrections without undue delay.
Right to Erasure
Also known as the right to be forgotten, you may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.
Rights Related to Automated Decision-Making
You have rights in relation to automated decision-making and profiling. We do not currently engage in automated decision-making that produces legal or similarly significant effects.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to establish or defend legal claims. Our retention periods are reviewed regularly and data is securely deleted when no longer required.
We primarily process personal data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with data protection legislation.
To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by two further months for complex requests.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO through their website at ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
For any questions regarding GDPR compliance, to exercise your data protection rights, or to raise concerns about our data processing practices, please contact us at [email protected] or write to 47 Commerce Street, Leeds, LS1 6BH, United Kingdom.
Last updated: January 2024