Privacy Policy

Introduction

Palleangli operates this website and provides vehicle rental services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection legislation in the United Kingdom.

Information We Collect

We may collect personal information that you voluntarily provide when using our website or services:

• Contact information including name, email address, and postal address
• Driving licence details necessary for vehicle rental agreements
• Payment information processed through secure third-party providers
• Rental preferences and booking history
• Communications and correspondence with our team

We also automatically collect certain technical information when you visit our website, including browser type, device information, and pages visited. This data helps us improve our services and website functionality.

How We Use Your Information

Your personal information is used for the following purposes:

• Processing and managing vehicle rental bookings
• Verifying driver eligibility and identity
• Communicating regarding your bookings and enquiries
• Processing payments and managing accounts
• Improving our services and website experience
• Complying with legal and regulatory obligations
• Sending service-related communications when necessary

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract when providing rental services
• Compliance with legal obligations including traffic and rental regulations
• Legitimate interests in operating and improving our business
• Your consent where specifically requested

Data Sharing

We may share your information with:

• Service providers who assist with payment processing and communications
• Insurance providers in connection with vehicle coverage
• Law enforcement agencies when required by law
• Professional advisors for legal and accounting purposes

We do not sell your personal information to third parties for marketing purposes.

Data Retention

Personal information is retained for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Rental records are typically retained for seven years in accordance with regulatory requirements.

Your Rights

Under applicable data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Object to processing based on legitimate interests
• Request restriction of processing
• Data portability where applicable
• Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Contact Information

For questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at [email protected] or write to our address at 47 Commerce Street, Leeds, LS1 6BH, United Kingdom.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Last updated: January 2024